Don's Model Works "Home of Wings Models, LLC"
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How to Order Products from:
Don's Model Works and/or Wings Models LLC
These instructions apply only to orders to be delivered within the United States of America. For orders to be delivered outside the USA, see our Procedures for International Orders.
Short Version: Quick and Easy!
- Find products by product lists or Search Page.
- Put products in Shopping Cart by clicking "Add to Cart" buttons.
- Checkout and pay by PayPal or mail us a check or money order.
- That's it! If you want/need more details, read below.
Procedures for Ordering:
Order by Online Shopping Cart (payment by PayPal, check, or money order):
The easiest, fastest way to find and order our merchandise is to use our new Online Shopping Cart system, then make your payment by credit card using PayPal (we do not accept credit cards directly, only through PayPal), or by printing out the order summary and mailing it to us with your check or money order. If you are unfamiliar with online shopping cart systems, you may wish to print this page to have it handy for reference. Here are the steps for this method (note: these instructions for domestic/USA customers are slightly different from the instructions for international customers):
- Browse through our merchandise looking for items that you want to order. You can do this by viewing the product lists or by using our Search Page. Whenever you see an item that you want, you can add it to your Shopping Cart (don't worry, you can remove items later if you change your mind). After each item that you add to your shopping cart, you will be given the choice to "Continue Shopping" (going back to where you were when you added that item) or "Checkout Now" (finalizing your order and arranging payment).
- You will be asked to select a shipping destination, zip code, and shipping method. Your destination country should be the United States; if not, then you should be reading the Instructions for International Orders. The automated calculation of shipping and handling charges by our shopping cart system assumes shipment by our standard USPS Priority Mail; for other shipping options, see below.
- If you want to add postal insurance, you can do that on the Shopping Cart page or under Shipping Options (below). If you choose to ship without postal insurance, you bear all risk of loss or damage en route.
- When you are finished shopping, click a "View Shopping Cart" link (unless you are already on the Shopping Cart page). These "View Shopping Cart" links are located near the top and bottom of most pages on our website. Now is the time to examine the items that you have in your Shopping Cart and decide whether you want to remove any of them or change any of the quantities. You can make these changes using the Change Quantity boxes at the end of each item line in the shopping cart. (Don't worry about the sales tax figure, that is only for residents of the State of Missouri.) When you are satisfied with the items in your Shopping Cart and ready to proceed to payment, click the link to "Checkout".
- You will next be asked if the order will be shipping to Missouri, USA; this question is because we are required to charge sales tax for orders shipped within the State of Missouri.
- You will next be asked to choose a method of payment:
If you want to pay with PayPal:
- Click the link to "Order by PayPal Online"
- Scroll down to fill in the the text boxes for your Name, Email Address, Shipping Address, etc. Please be especially careful in typing your email address, so that we can confirm your order and contact you if necessary!
- Click the "Submit Order" button at the bottom of the page. This will take you to the PayPal website to complete your payment, and will send us an email copy of your order.
- That's it, you're finished!
If you want to pay with a check or money order:
- Click the link to "Order by Check/Money Order through Postal Mail"
- Scroll down to fill in the the text boxes for your Name, Email Address, Shipping Address, etc. Please be especially careful in typing your email address, so that we can contact you if necessary!
- Click the "Submit Order" button at the bottom of the page. This will take you to a page summarizing your order. PRINT OUT A COPY OF THIS ORDER SUMMARY PAGE and mail it to us along with your check or money order. When we receive your order with payment, we will ship your order.
- That's it, you're finished!
- When filling in the text boxes for any of the above ordering methods, please be especially careful in typing your email address, so that we can confirm your order and contact you if necessary! If for some reason you cannot fill in a telephone number, please type it as 555-555-5555 so that we know that it is not a real telephone number (the automated system won't allow it to be left blank). You should also print a copy of your order summary page for reference, then if you don't receive a confirmation email from us within 24 hours, you should double-check your printed copy to make sure that you entered your email address correctly! (Note that we do not send confirmation emails if you are paying by check or money order.)
Order by Email (payment by PayPal):
The easiest way to do this is by using our Online Shopping Cart. However, if for some reason you are unable to use the Shopping Cart or do not wish to use the Shopping Cart, you can email us with your name, shipping address, and a list of the items you want. We will send you a reply email confirming items in stock, quoting the shipping and handling charges, and giving instructions for payment.
Order by Regular Mail (payment by check or money order):
If you are paying by check or money order, you will need to mail us your order along with your payment. You can use our Online Shopping Cart or email us with your name, shipping address, and a list of the items you want. Send the printed Order Summary or a copy of our email along with your payment to:
Don's Model Works
Post Office Box 606
Rolla, MO 65402-0606
PayPal is an online service that allows you to make payment by credit card, and then PayPal will put the payment in our account. Our PayPal account is email@example.com. If you want to pay by PayPal, we can send you an invoice through their automated system that will simplify your payment by filling in all of the necessary amounts for you. For more information about PayPal, you can visit the PayPal website at www.paypal.com.
Check or Money Order: must be payable in US dollars, to Wings Models, LLC. You can mail it to us along with your order.
Priority Mail: Our Online Shopping Cart system is able to calculate shipping and handling charges quite accurately, from the weight of your order. These charges are based on our preferred shipping method for USA/APO/FPO addresses, which is by U.S. Postal Service Priority Mail. We can ship by UPS or other shipping methods if you prefer, but the charges will generally be higher; please contact us for determination of the shipping and handling charges for other shipping methods.
Decal Shipping: If your order is decals only, you can choose the special decal rates for shipment by First Class Mail.
Update 1/18/2012: Operating this business part-time and without Dad's help, I know that I cannot meet our regular goal of shipping current orders every 4 or 5 days. My plan now is to ship current orders every two weeks. If you order and pay right before my shipping day, you will get your order very quickly. If you order right after my shipping day, it may be up to two weeks before I ship your order. If two weeks have passed since your order and you haven't received any notice of shipment (generally either through PayPal or USPS email notices), please email me.
Postal Insurance: Shipping and handling charges do not include postal insurance. If you choose to ship without postal insurance, you bear all risk of loss or damage en route. If you want to insure your domestic (USA) shipment, choose one of these options:
Domestic (USA only) Postal Insurance up to $50.00 - cost: $1.80
Domestic (USA only) Postal Insurance for $50.01 to $100.00 - cost: $2.30
Domestic (USA only) Postal Insurance for $100.01 to $200.00 - cost: $2.85
Domestic (USA only) Postal Insurance for $200.01 to $300.00 - cost: $4.75
Domestic (USA only) Postal Insurance for $300.01 to $400.00 - cost: $5.80
Domestic (USA only) Postal Insurance above $400 - Contact Us for Invoice
Don's Model Works Home Page
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Reference Materials: Hints, Tips, etc.
Contact Us: if you have any questions about our products
View Shopping Cart: to adjust quantities or proceed to Checkout
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